Privacy Policy
Last Updated: April 7, 2023
Introduction
At StorySeed, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our StorySeed application and website (collectively, the "Service").
Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies, please do not access or use our Service.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us when you:
- Create an account
- Use our interactive features
- Make a purchase
- Contact customer support
- Sign up for our newsletter
- Participate in promotions or surveys
This information may include your name, email address, postal address, phone number, and payment information. For children's accounts, we may collect the child's name and age with parental consent.
Usage Information
When you access or use our Service, we automatically collect certain information about your device and usage of the Service, including:
- Device information (such as your IP address, browser type, and operating system)
- Log information (such as access times and pages viewed)
- Story preferences and reading patterns
- Character customizations
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Personalize stories and content recommendations
- Respond to comments, questions, and requests
- Send technical notices, updates, security alerts, and support messages
- Monitor and analyze trends, usage, and activities in connection with our Service
- Detect, prevent, and address fraud and other illegal activities
Children's Privacy
Our Service is designed to be used by children under the age of 13 only with parental involvement. We comply with the Children's Online Privacy Protection Act (COPPA) and take additional precautions to protect the privacy of children:
- We obtain verifiable parental consent before collecting personal information from children
- We do not condition a child's participation in an activity on disclosure of more personal information than is reasonably necessary
- Parents can review their child's personal information, request deletion, and refuse further collection or use
Data Sharing and Disclosure
We may share your information in the following circumstances:
- With service providers who perform services on our behalf
- To comply with legal obligations
- To protect and defend our rights and property
- With your consent or at your direction
We do not sell your personal information or your child's personal information to third parties for marketing purposes.
Data Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Objection to or restriction of certain processing
- Data portability
To exercise these rights, please contact us at support@storyseed.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Service. We encourage you to review the Privacy Policy whenever you access the Service.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@storyseed.com