Let's Connect
Have questions or feedback about StorySeed? We'd love to hear from you! Our team is here to help with anything you need.
Send Us a Message
Contact Information
support@storyseed.com
We respond within 24 hours
Our Support Hours
Monday - Friday: 9AM - 5PM EST
Weekend email support for premium users
Frequently Asked Contact Questions
What's the typical response time?
We strive to respond to all inquiries within 24 hours during business days. For premium users, we offer priority email support with faster response times.
Do you offer support on weekends?
Forest plan subscribers receive weekend email support for critical issues. For other users, we'll respond to weekend inquiries on the next business day.
How can I request a feature for StorySeed?
We love hearing your ideas! Please use the contact form above and select "Feature Request" as the subject. Our product team reviews all suggestions and incorporates them into our development roadmap when possible.